Cancellation Policy
Cancellation Policy
Deposits are taken to reserve space for your shipment on an available truck. These deposits are NON REFUNDABLE. Once your move is scheduled, space is reserved with a carrier, and truck routes are determined. The cancellation policy is in place to compensate carriers for losses resulting from such cancellations.
All cancellations must be submitted in writing to North America Transfer no later than 96 hours prior to the first scheduled pickup date in order to avoid any miscommunications.
In the event you require cancellation of your move, please direct your cancellation request in writing via one of the following methods:
info@northamericatransfer.com
Fax
FAX # (818) 998-7839
Phone
toll free: 888-275-0950